Privacy Policy

This Privacy Policy outlines what personal information Magneu collects from you, how we use it, what your legal rights are and how to exercise them. We take significant measures to treat your personal information with utmost care and for uses that don’t breach your individual privacy.

This Privacy Policy stipulates your rights as a visitor of this website and a subscriber of the Services of the Company. By using the website you warrant that any information you provide to the Service and the Company is accurate and true. Your personal information will be processed in accordance with our Privacy Policy and applicable law.

Who is the Data Controller?

Magneu DOO, a company with registered address at Mateja Mateski, Cevahir Block C, Unit 331, Floor 38, 1000 Skopje, North Macedonia and company registration number 7340087.

This Privacy Policy sets out the basis on which any personal information you provide to us will be processed.

In this document, Magneu may be referred to as “The Company”, “we”, “us”, or “our”.
“You”, “your” or “user” means any person who uses this website and the Services of the Company.

What information we collect about you

As permitted by applicable law, we may collect, use, store and transfer different kinds of Personal and Non-personal Information about you when you use our services, such as:

• First name, last name, email address, social media profile, username, and telephone number, are collected directly from you when you contact us directly, subscribe to our company newsletter, and/or use the Services of the Company

• Personal input submitted to the website, such as any information you submit via the jobs section when applying for an open position at the Company

• Marketing and communications data such as your preferences in receiving notifications, emails, SMS communication, and other marketing and promotional content from us and our third parties

• Device IDs, login data, access dates and times, browser type and version, device information, cookie data, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this wbsite

• Usage data such as information about how you use our website and information related to products and services

• We also collect, use and share statistical, geographic, or demographic data which does not reveal your identity. We use this data to analyze our website usage.

If we combine Personal Information with Non-personal Information, the combined information will be treated as Personal Information for as long as it remains combined.

Why we may collect, store and use your data

The Company, through its websites, has a legitimate interest to collect information with respect to your person, website usage and location when you access this website or when you use the Company’s services. Where applicable and required by law or regulation, we gather your consent and store your personal information for the following purposes:

• To communicate with you directly, as a response to your direct communications with us

• To send you communications based on your consent to receive such communications by filling out a digital form on this website

• To determine how you arrived at this website

• To determine what areas of the website and its respective pages are most interesting to the user in terms of clicks and page views, among other uses

• To best customize our services for your optimal experience

• To improve our targeted digital ad campaigns, click rates, design

• To be able to register the user on our contact and email lists, or comments section, where available

• To gather your marketing preferences, in cases where this usage is applicable

• To meet our legal obligations or exercise our legal rights

• To secure the provision of details for legal, auditing, tax and similar purposes.

We collect and process data to operate effectively, analyze information in our databases to improve our business and websites and provide a better service and user experience. We only collect and process your data with your consent. You can withdraw your consent to marketing communications at any time.

We will only use your personal information when the law allows us to. We will only process your personal information for the purposes where we are satisfied that:

• You have provided your consent to us to process your personal information;

• Processing your personal information is necessary to support the Company’s legitimate interests as a business (to carry out our business, improve our products, or to carry out analytics across our datasets), in a way that is proportionate and respects your privacy;

• Processing your personal information is necessary to perform obligations and exercise rights under a contract that we have with you or the organization you work for or represent.

Disclosure of your data

We do not share your Personal Information with third parties, except as set out in this Privacy Policy. Magneu relies on third parties to help manage our business and provide you with optimal services, such as our email service provider, SMS messaging suppliers and similar services.
They may process your personal information for specific purposes, such as providing technical means to perform actions that are required for the enabling of the services provided on this website. The use of your personal information by third parties is specified in their respective Privacy Policy documents, which can be found on their respective websites:

SendX: https://www.sendx.io/privacy-policy
Google Big Query: https://policies.google.com/privacy

We may disclose any information you submitted via the Service if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to:

• Investigate, detect, prevent, or take action regarding any illegal activities, suspected fraud or security issues; 

• Prevent harm to the rights, property or safety of us, our users, yourself or any third party;

• To establish or exercise our rights to defend against legal claims; 

• Comply with any applicable law, regulation, legal process or governmental request, and for the purpose of collaborating with law enforcement agencies.

We may disclose any information you submitted via the Service to other third party service providers that support website performance, or third parties in case of acquisition, sale, or merger of the company, business, or its assets.

Cookies

We are using cookies and other technologies on our website to gather, store and track certain information related to your visit to and activity through the Services.

A cookie, pixel or similar technology is a small file or information stored on your computer or device containing information about your access to the website. It enables the website to remember your actions and preferences (such as login, language and other display preferences) over a period of time. The following are our most common cookies:

Cookie settings in Chrome – https://support.google.com/chrome/answer/95647?hl=en
Cookie settings in Firefox – https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies
Cookie settings in Internet Explorer – https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Cookie settings in Safari – https://support.apple.com/en-us/HT201265

Our website may also run other technologies such as web beacons and pixels.
For more information about online behavioral advertising cookies and online privacy, please see www.youronlinechoices.com.

How long do we keep your personal information?

Your personal information will be kept only for as long as it is required to achieve the purposes for which it was collected, in line with this Privacy Policy. We will keep your personal information until:

• We are no longer required to do so to comply with regulatory requirements or financial obligations;

• We are no longer required to do so by any law we are subject to;

• All purposes for which the data was originally gathered have become irrelevant or obsolete.

We value your privacy and control over your Personal Information, and therefore you may, at any time, request to change and update it by contacting us at legal@18.199.51.24. You can also request that we correct errors or erase your Personal Information (except for data that we are required to keep under applicable laws).

In addition, you have the following rights with respect to your Personal Information:

You have the right to access your personal information and confirm whether or not your personal information is being processed, and be provided with relevant details of what those processing operations are and what personal information of yours is being processed.

You have the right to rectification of your personal information. If you notice that the information we have about you is inaccurate or incomplete, you may request we rectify the mistake. We may request that you verify the accuracy of the information before the responsible individual makes any corrections or additional entries in that regard.

You can contact us to request your information be submitted in a structured format to you, or to your legal representative. We can process your request only in the case when the processing is based on your consent, and the processing is carried out by automated means.

You have the right to erasure of your personal information. You may submit a request to erase your personal information under the following circumstances:

• Your information is no longer required for the purposes for which it was collected;

• You have withdrawn your consent where we have processed your information based on your previous consent;

• Following a successful right to object;

• Your information has been erroneously entered in our database, i.e. as part of a mass import of data based on cooperation with a third party;

• To respond to a legal request or obligation;

If you were to request we erase your personal information, we would erase as much of that data as we could, but may have to retain some information if it is absolutely necessary.

The Company is not obliged or required to grant your request of erasing your personal information in cases where processing your information is necessary to comply with a legal obligation, or for the establishment, exercise, or defense of legal claims.

There may be other circumstances under which the Company is not required to accommodate your request to erase your personal information, although these are the most common circumstances in which we would deny that request.

You may also request from the Company to restrict the use of your personal information in cases where:

• The accuracy of your information is contested and to allow us to verify its accuracy;

• Your information has been unlawfully processed, but you don’t want it fully erased;

• Your information is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims;

• In the case of a pending request where you have exercised your right to object to our use of your information.

We can continue to use your personal information following a request for restriction, where we have your consent, or to establish, exercise or defend legal claims, or to protect the rights of another natural or legal person.

You have the right to object to the way we use your personal information based on our legitimate interests.

You have the right to withdraw your consent to our processing of your information. We will continue to hold and process your information until the moment we validate and bring into force your request. Withdrawal of consent on your part means that the Company may not be able to provide you with certain services and products.

Users of this website and its Services have the right to file a complaint with the respective local authorities in regard to our processing of their information. The Company suggests that you should try to resolve any issues with us first before resorting to contacting the respective supervisory body, however, you have the right to contact the latter at any time.

We may request specific information from you to help us confirm your identity to exercise any of your rights. This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

You will not have to pay a fee to access your personal information, or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

We reserve the right to revise this Privacy Policy from time to time, at our sole discretion. Any such changes will be posted on this page.